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As soon as a road user does something that gives you a fright. If you’re not sure whether something qualifies, call the number anyway and they’ll help you work out what to do.
If you decide not to call 111 but you would like the incident investigated with a view to charges being laid, make a formal complaint at your nearest Police Station. You can download a Traffic Incident Report form here. Remember to wait until you’re in front of a Police Officer before you sign it. If you prefer, you can use your favourite office application to explain what happened (see page 3) and draw a map of where it occurred (see page 4). Just write “See attached” in the relevant sections.
If you just want to report bad road user behaviour but you don’t want charges laid, fill out the online Community Roadwatch Report.
If there are any problems such as glass on the road or cars parked in the bike lanes, call the Council on 04 801 4444 OR use their shiny new txt service, the number for which is 3400. The contractor gets notified immediately and can go & sort it out pronto.
Alternatively, log glass, poor infrastructure etc on Fix My Street. This works for anywhere in New Zealand.
Critical Mass Sydney has instructions on how not to get hit by cars. We highly recommend checking this out.
Campbell Live’s video report on sharing the road looks at the story from both perspectives.
These calculators assess your individual situation.
Register your bike at the New Zealand Bicycle Registry. It’s free, and if your bike gets stolen you can notify the Registry so that the police can match your bike to your details when they recover it. You can even search the Registry (for free) to see if the second-hand bike you’re about to buy has been reported on the Registry as stolen.